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Exceptionally good at what you do?
Have a passion that drives you and an unbending desire to succeed?
Want to enjoy the thrill of working for an up-and-coming tour operator that is showcasing Kerala to guests from different parts of the world?
If so, we have opportunities for brilliant, passionate people like you.
You will be expected to interact closely with guests of Iris Holidays and our hospitality partnets ensuring that we ensure the best customer experience under the sun.
We're not some big, fancy corporation; we're an ever-growing travel startup. That growth is in both size and in mind. We strive to always be better, if not the very best. That's where you come into the picture. We understand that greatness is a work in progress and that it requires passion, focus and desire, as well as knowing when you need to progress.
Some of our employee benefits for permanent employees include flexible work schedules, provident fund, medical insurance for you and your dependants and handsome package allowances . We do strive to help you and your family maintain a healthy lifestyle, achieve a work-life balance and live a less stressful life.
We are currently hiring for the below roles
Job Responsibilities
* Liaising with travel partners including hotels and houseboats to manage bookings and schedules for B2B guest enquiries
* Promptly dealing with customer and B2B Agent enquiries with an aim to meet and exceed their expectations
* Building professional relationship with internal and external stakeholders.
* Mentoring and coaching peer team members for collective performance improvement.
* Managing relationships with the Airlines /Foreign Agents /Hotels /Guides/ Transport partners and all stake holders for a tour package.
* Responsible for planning, organizing daily itinerary for the tours based on the guest requirements.
* Promoting and marketing the company in events and seminars.
* Preparing Status reports (Daily and weekly) to update senior management.
* Following up with customers during the tour and collecting their feedback about the experience.
Desired Candidate Profile
* 2+ Years of experience handling B2B Enquiries in a leading travel firm
* Excellent command of spoken and written English
* Graduate with basic awareness about tourism/ hospitality industry
* Excellent computer skills and proficiency in excel, word, outlook and power point
* Commitment to internal and external customer satisfaction
* Proactive, self-Starter and Team Player
* Able to manage multiple tasks with deftness and attention to deadlines
* Effective Time Management skills
* Display efficient organizational skills
* Establish and Maintain strong Interpersonal Relationships
* Must have both the operation skills and technical knowledge to make customer pitches in a honest and ethical way.
Location Kochi , Kerala (Local candidates preferred)
How to Apply : Send your resume to to careers@irisholidays.com
If you are interested in joining our team, please send your resume to careers@irisholidays.com and indicate the position to which you are applying. Positions will be posted on this web page as and when they are open, so please stay tuned.
We visit and verify all resorts in Kerala that we suggest to you so that guests like you can have a VERY warm & comfortable about an awesome holiday.
We won’t suggest anywhere that we haven’t been to and tried ourselves. When you book online or call us, we share the kind of insider low-down we'd give to our best friends about destinations and hotels. Rest assured: when you book with us, every last detail is taken care
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Certificate of Excellence Award for the past 10 Consecutive Years
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Packages customised only for you by an expert
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Chauffeur driven vehicle for you 24X7
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We handpick our hotels & houseboats
Our tours are consistently recognized by prestigious organizations across the travel industry and TripAdvisor. We have won the TripAdvisor Certificate of Excellence from 2014 till 2022 consecutively for 9 consecutive years. We design our unique tours based on extensive knowledge of Kerala tourist destinations strives to offer personalized top-notch service.